Frequently Asked Questions
How do I contact Louise?
Please do not try to contact Louise Erdrich through Birchbark Books. Louise is not able to respond to inquiries made through the bookstore or this website. For speaking or other engagements send a written request to: The Wylie Agency, 250 West 57th Street, Suite 2114, New York, NY 10107. The Wylie Agency does not take phone requests for bookings.
Why do you have a confessional in your bookstore?
The confessional was rescued from becoming a bar fixture. It is now termed a Forgiveness Booth.
Are you going to survive?
We have a lot of support and love what we do, but we need your help!
How can I help you survive?
Buy your books from us! Give us a call for more titles. Shop our physical store for one of a kind Native jewelry, carved Zuni fetishes, baskets, Native Harvest goods, art, sweetgrass, sage, Growing Blue Flower cedar and sweetgrass soaps and lotions, general fiction, specialized Native titles and more...
Does Louise Erdrich come into the bookstore?
"I do come in whenever I can but I try to stay home and write as long as I possibly can every day. I do not have a predictable schedule -- or a predictable anything." ~ Louise
Can I purchase a signed copy of one of Louise's books?
Yes! Every title by Louise Erdrich available in our online shop has been signed by the author.
Who made the canoe and why is it hanging from your ceiling?
The canoe was handmade by Brian Baxter's best friend Charlie Gibson for his beautiful wife, Gina, who has generously allowed us to store it over the current and favorite titles table.
Why this emphasis on your dogs?
Dogs are really the only animals who like to be around human beings. In Ojibwe teachings, a dog walked beside the first human, and gave advice. Our dogs (the Birch Bark-ers) like books and wanted to share their favorites.
What shipping options do you provide for online purchases?
We ship items via USPS as Media Mail (2-9 days) or Priority Mail (3-5 days) for US and as Priority Mail for Canada. For expedited shipping, international shipping, or large orders please contact Birchbark Books directly at (612) 374-4023.
Do you ship outside the United States?
Shipping for online purchases is available to the United States and Canada only. For other international destinations please contact us directly at (612) 374-4023.
What is your return policy for online purchases?
We will refund items returned in their original condition, shipped at the customer's expense. Please ship to:
Birchbark Books, 2115 West 21st Street, Minneapolis, MN 55405.
Are online purchases secure?
We use the industry-standard SSL protocol (Secure Sockets Layer) to ensure that all credit card transactions are secure. The SSL system encrypts information that you submit to us via our website when you place an order. Encryption makes it extremely difficult for anyone to intercept information about you, your order, or your credit card information. Please note that the URL for our secure server will appear as "birchbarkbooks.worldsecuresystems.com"